Your sim still doesn't working when you replaced EG sim card in your phone and followed user guide to start up it.
so you
cannot make calls, your phone
can not connect
to Wi-Fi, nothing similar connected.
2) you see a message like “3G or wi-fi sign” and
there is “Olleh” displayed,
to Wi-Fi, nothing similar connected.
2) you see a message like “3G or wi-fi sign” and
there is “Olleh” displayed,
so you cannot connect to Wi-Fi or EG SIM Card Apps
that you downloaded.
that you downloaded.
2
At that time,
please make a request for working your sim promptly
please make a request for working your sim promptly
through Q&A sim board at our websites.
Upon receipt of your requested message,
We will promptly reply to Q&A sim board or contact email
1) Visit our website at http://www.egsimcard.co.kr.
2) Login with your email(ID) and password.
3) Click Home > Customer Support > Q&A
from main page menu.
4) Click Q&A > sim from tab menu.
5) Enter items for request ;
- Title, Name, Writer, Password,
- Content
- Content
: IMEI, Wi-Fi Mac address, Phone product name,
Message,
Message,
- Phone No, Anti-spam letters.
6) Click “submit” Button
* For Customers who registered their phone info already.
This is applicable to customers who purchased
at online shop or attended to KTO event.
1) Visit our website at http://air.koreaphone.net
2) Click button "check your order".
3) Login with your ID(email) and password.
4) Click button "submit".
5) Click button in the application field
at your order history webpage.
6) Click button Q&A(write) in the bottom line
at your detail order webpage.
7) Enter your phone number
assigned EG sim card, anti-spam letters
8) Click button "submit".
Upon receipt of your requested message,
we will promptly reply to Q&A sim board and contact email